Headquarters Office:
Mishkah University
5445 Almeda Rd Suite 401,
Houston, TX 77004
Phone: 813-575-4900 (Only use for business non-academic inquiries, for student support please use the numbers listed below)
Fax: 813-327-8593
Student Support Numbers
For issues related to academics or student accounts, please leave a detailed voice message and one of our student support staff will respond as soon as possible.
- Arabic Support for North America Students: +1 (855) 575-6665
- English Support for North America Students (Except ISHSC Students): +1 (866) 808-0813
- Arabic Support for International Students: +1 (813) 575-4290
- English Support for International Students: +1 (813) 906-1072
Student Support Emails
Academics – academics@mishkahu.com
For questions on academic planning, advising, course content, course requirements, graduation planning, class and examination schedules.
Admissions and Registration – admissions@mishkahu.com
For questions on admission, enrollment, orientation, adding and dropping classes, transferring credits, transcripts, graduation requirements and applications.
Finance – finance@mishkahu.com
For questions on tuition and fees, payments, refunds, installment plans, account changes, donations and business inquiries.
IT Support – helpdesk@mishkahu.com
For questions on Canvas, Orbund or Mishkah365 account access or issues, log in or password assistance, and other technical assistance.
High School Certificate- hs@mishkahu.com
For all questions related to Mishkah’s High School Certificate programs – online (ISHSC) and school based (DEP-Dual Enrollment Program)
General Questions- support@mishkahu.com
For any general questions regarding the University and the English language degree programs, or questions related to the Arabic degree programs, EjazaOnline, and the Arabic Learning Program.
English Department Academic Advisor: Dr. Muhammad Al-Rahawan mrahawan@mishkahu.com
Arabic Department Academic Advisor: Dr. Mohamed Abdelhakem mabdelhakem-icest@mishkahu.com
Business hours:
- Monday-Thursday: 8:30 am-4:30 pm EST
- Friday: 8:30 am -2:00 pm EST
- Saturday and Sunday closed
The University Office is closed on the following holidays:
Eid Ul-Fitr (4 days including last day of Ramadan), Eid Ul-Adha (5 days including the Day of Arafat)
MLK Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas & New Years’ Day.
*Please note office closing may be subject to change due to weather or other events. Students will be notified via email in the event of change.